Frequently Asked Questions
At swiftletz.com we specialize in high-quality reusable water bottles designed for convenience, durability, and style. Whether you’re at the gym, office, school, or outdoors, our bottles are crafted to keep your beverages at the perfect temperature.
How do I place an order?
Ordering is quick and easy:
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Browse our collection of water bottles
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Choose your preferred style and size
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Click Add to Cart
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Proceed to checkout
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Enter your shipping and payment details
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You’ll receive a confirmation email once your order is successfully placed
What payment methods do you accept?
We accept the following secure payment options:
- Credit/Debit Cards
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PayPal
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Cash on delivery is available in most locations within the USA
- All payments are processed securely using industry-standard encryption technology.
How can I track my order?
Once your order is shipped, you’ll receive an email containing a tracking number. You can use it to follow your delivery in real time.
What is your return and refund policy?
What if my Item arrives damaged or defective?
If your plush toy arrives incorrect, damaged or has a defect, or if you have a change of mind, contact us within 24 hours of delivery.
Can I cancel my order?
Yes, you may cancel your order within 24 hours of placing it. After this time, we may not be able to process cancellations if the item has already shipped.
How long does delivery take?
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Processing Time: 1–2 business days
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Shipping Time: 3–5 business days (depending on your location)
You’ll receive shipping confirmation and tracking details via email once your order has been dispatched.
Contact Us
Business Name: SWIFTLETZ LLC
Phone: +1 (714) 984-3722
Email: support@swiftletz.com
Address: 1209 E Imperial Hwy, Placentia, California 92870, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)